Privacy Policy
Last updated: May 26, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Remarc Property Group.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Indonesia
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Remarc Property Group, accessible from https://remarc.group/.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Detailed Alignment of Data Processing & Legal Compliance
To ensure total compliance with both global standards and domestic regulations, the specific breakdown of our data management is cross-mapped with the Indonesian Law No. 27 of 2022 concerning Personal Data Protection (UU PDP) below:
| Global Privacy Clauses (International Standard) | NKRI Legal Compliance (UU PDP No. 27/2022) |
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1. Introduction & Lawful Basis for Processing This Privacy Policy outlines our framework for handling user data. We process your data to maintain, secure, and optimize our services. By interacting with the Website, you acknowledge the terms of data acquisition as outlined herein. | Kedudukan Hukum & Legalitas Pemrosesan- Remarc Property Group bertindak secara resmi sebagai Pengendali Data Pribadi.
- Setiap aktivitas pemrosesan data bertumpu pada Persetujuan sah secara eksplisit dari Anda selaku Subjek Data Pribadi, atau demi Pemenuhan kewajiban perjanjian/kontrak yang mengikat Anda.
- Persetujuan Anda diperoleh melalui pernyataan tertulis atau terekam secara elektronik/nonelektronik dengan format yang jelas, transparan, dan mudah dipahami.
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2. Types of Personal Data Collected We actively collect standard identifiers provided by you when filling out forms or setting up an account, which include:- First name and last name
- Email address and phone number
- Full physical address (State, Province, City, Zip Code)
Usage Data: Includes IP address, browser metadata, unique device diagnostics, and page engagement timestamps collected automatically via server scripts. | Kategorisasi Data Menurut Hukum Indonesia- Data primer yang Anda berikan diklasifikasikan sebagai Data Pribadi yang bersifat umum, mencakup nama lengkap, jenis kelamin, dan kewarganegaraan.
- Berdasarkan regulasi UU PDP, nomor telepon seluler dan Alamat IP (*IP Address*) dikategorikan sebagai Data Pribadi yang dikombinasikan untuk mengidentifikasi seseorang.
- Kami menjamin pengumpulan data dilakukan secara terbatas, spesifik, sah secara hukum, dan transparan. Kami berkomitmen tidak memproses data spesifik (seperti data kesehatan atau catatan kejahatan).
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3. Your Privacy Rights You retain total autonomy over your personal information. Our infrastructure features built-in settings allowing users to access, review, modify, or command the absolute deletion of their profiles or archived interactions. | Pemenuhan Hak Konstitusional Subjek Data Pribadi Kami menjamin seluruh hak Anda dipenuhi secara responsif:- Hak Memperbaiki & Memperbarui: Kami wajib mengubah data yang tidak akurat paling lambat 3x24 jam sejak permohonan Anda diterima.
- Hak Akses & Rekam Jejak: Anda berhak meminta salinan data dan riwayat log pemrosesan Anda dalam waktu maksimal 3x24 jam secara gratis.
- Hak Menarik Persetujuan: Anda berhak menarik kembali persetujuan Anda. Kami wajib menghentikan operasional pemrosesan data terkait dalam waktu maksimal 3x24 jam.
- Hak Menghapus & Memusnahkan: Anda berhak meminta penghapusan total atas riwayat data Anda dari basis data aktif Kami.
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4. Data Retention & Secure Destruction The Company keeps your data only as long as necessary for the specific purposes listed here (e.g., account details are kept for the duration of the relationship plus up to 24 months). Expired or abandoned data records are hard-deleted from servers or fully anonymized for demographic analysis. | Kewajiban Retensi & Mekanisme Pemusnahan Resmi- Kami diwajibkan secara hukum untuk mengakhiri pemrosesan serta menghapus atau memusnahkan Data Pribadi Anda apabila telah mencapai masa retensi, tujuan awal pemrosesan telah tercapai, atau terdapat permintaan resmi dari Anda.
- Tindakan "Memusnahkan Data" dilaksanakan dengan menghilangkan, melenyapkan, atau menghancurkan data secara total agar tidak dapat digunakan lagi untuk mengidentifikasi diri Anda.
- Setiap aktivitas penghapusan atau pemusnahan data ini akan diinformasikan kembali kepada Anda secara tertulis.
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5. Cross-Border Data Transfers Your records are stored at our operational offices and in dynamic cloud servers across jurisdictions where our technical vendors exist. Consequently, data may travel outside your home nation, where statutory frameworks might differ. | Pengalihan Data Lintas Batas Negara Sesuai ketentuan Pasal 56 UU PDP, dalam hal Kami melakukan transfer data ke luar yurisdiksi Indonesia, Kami wajib memastikan bahwa:- Negara tujuan transfer memiliki tingkat Pelindungan Data Pribadi yang setara atau lebih tinggi dari UU PDP Indonesia; atau
- Terdapat instrumen hukum perlindungan data yang memadai dan mengikat antara kedua pihak; atau
- Jika ketentuan di atas tidak terpenuhi, Kami wajib mengamankan persetujuan eksplisit terpisah dari Anda sebelum transfer lintas negara dieksekusi.
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6. Children's Privacy Our platform restricts interactions to audiences aged 16 and above. We do not purposefully log identifiers from individuals below this threshold. If an unauthorized minor registration is detected, we act immediately to wipe the records. | Perlakuan Khusus Data Anak- Berdasarkan hukum tata negara Indonesia, informasi atau data mengenai anak-anak diklasifikasikan sebagai data spesifik yang wajib diselenggarakan secara khusus.
- Kami menegaskan bahwa setiap pemrosesan Data Pribadi anak wajib mendapatkan persetujuan langsung dari orang tua dan/atau wali anak secara sah sesuai ketentuan hukum yang berlaku.
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7. Data Security & Data Breach Notifications We deploy multi-layered operational protocols, automated security firewalls, and encryption to protect your data. While we work to keep your records safe, remember that no internet transmission or electronic storage method can be guaranteed 100% secure. | Sistem Keamanan & Notifikasi Kegagalan Pelindungan Data- Kami mengimplementasikan langkah teknis dan operasional yang andal untuk mencegah pengaksesan data secara tidak sah serta wajib menjaga kerahasiaannya.
- Jika terjadi insiden kebocoran data (*Kegagalan Pelindungan Data Pribadi*), Kami secara hukum wajib mengirimkan pemberitahuan tertulis maksimal dalam waktu 3x24 jam kepada Anda dan Lembaga Otoritas PDP terkait.
- Notifikasi tersebut minimal memuat jenis data yang bocor, waktu dan kronologi insiden, serta langkah mitigasi/pemulihan yang telah Kami jalankan.
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Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, wish to execute your legal rights under Indonesian UU PDP No. 27/2022, or request a data deletion, you can contact our Data Controller representative at: